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+1.808.500.3600 experiencemauitour@gmail.com

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

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GDPR

  • GDPR Compliant

GDPR Compliant

Privacy Policy for experiencemauitour.com

Effective Date: [06/13/2026] Last Updated: [06/13/2026]

1. Introduction

Welcome to experiencemauitour.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a tour, or interact with our services, in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

For the purposes of the GDPR, the Data Controller responsible for your personal information is:

  • Company Name: [Your Official Company Name]

  • Address: [Your Physical Business Address]

  • Contact Email: [e.g., privacy@experiencemauitour.com]

  • Phone Number: [Your Business Phone Number]

3. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: First name, last name, title.

  • Contact Data: Email address, billing address, phone number.

  • Financial Data: Payment card details (Note: We use [Stripe/PayPal/Other] to process payments; we do not store full credit card numbers on our servers).

  • Transaction Data: Details about tours or services you have purchased from us.

  • Technical Data: IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and manage your tour bookings.

  • To communicate with you regarding your booking (e.g., confirmations, cancellations, itinerary updates).

  • To respond to customer service inquiries.

  • To improve our website, services, and marketing.

  • To send promotional emails (only if you have explicitly opted in).

5. Legal Basis for Processing (GDPR)

Under the GDPR, we must have a lawful basis for processing your data. We rely on the following:

  • Contractual Necessity: To fulfill our contract with you (e.g., processing your tour booking).

  • Consent: When you agree to let us use your data (e.g., subscribing to our newsletter or accepting non-essential cookies). You can withdraw this at any time.

  • Legitimate Interests: To run our business smoothly, keep our website secure, and analyze site performance, provided it does not override your fundamental rights.

  • Legal Obligation: If we are required by law to keep records for tax or legal compliance.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with trusted third parties to operate our business, including:

  • Payment Processors: [e.g., Stripe, Square, PayPal] to handle secure transactions.

  • Booking Platforms: [e.g., FareHarbor, Peek Pro] if you use a third-party engine to manage availability.

  • Service Providers: Web hosting [e.g., HostGator, AWS] and email services [e.g., Mailchimp].

  • Legal Authorities: If required by law or to protect our legal rights.

If you transfer data outside the European Economic Area (EEA), include this sentence: “Some of our service providers are located outside the EEA. We ensure your data receives the same level of protection by using standard contractual clauses approved by the European Commission.”

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for [Number] years for tax purposes.

8. Your GDPR Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

  • The Right to Access: You can request copies of your personal data.

  • The Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.

  • The Right to Erasure (Right to be Forgotten): You can request that we erase your personal data, under certain conditions.

  • The Right to Restrict Processing: You can request that we restrict the processing of your personal data.

  • The Right to Object to Processing: You can object to our processing of your personal data.

  • The Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us at [privacy email]. We have one month to respond to your request.

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. This includes SSL encryption on our website and secure third-party payment processing.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: Email: [experiencemauitour@gmail.com]

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